Consumer & Industrial Products
Market Challenges Drive Customer Focus
In today's multi-channel and highly competitive marketplace, consumer & industrial products companies struggle to retain and attract major customers.
To gain critical advantage, businesses are harnessing technology to uncover and unleash customer information. The resulting investments—supply chain systems, customer relationship management systems, and other applications and tools—are the imperative behind enterprise-wide IT integration. In some cases, outsourcing non-core business processes and IT to service providers is a compelling option, which can reduce network overloading and management-focus issues. As always, strategy is the critical driver followed by tactical objectives leveraging appropriate technology.
The Supply Chain Transformed
The supply market to manufacturers is changing rapidly to suit just-in-time needs of buyers. Large manufacturers, such as those in the automotive sector, increasingly see themselves as:
- Brand managers, designing products to capture customer demand
- Assemblers, piecing together modules that contain smaller components
- Marketers, inventing new ways to reach and service customers.
Whereas hundreds of suppliers once provided a score of small products to manufacturers for soup-to-nuts production, manufacturers now want suppliers to build larger modules, which are then pieced together in the assembly process. Consequently, a tiered system of suppliers has materialized.
The many layers of this new system are predicated on a secure and reliable flow of data via Web-based supply chain technology. The advent of module-producing suppliers also has led to wide-scale merger activity, creating significant business process and IT integration issues. Overall, the transformation of the industrial supply industry makes supply chain management (and business continuity planning) even more critical. If one supplier experiences a set-back, or worse yet a disaster, the entire chain suffers.
Kanbay Delivers
Our experience in the Consumer & Industrial Products sector helps clients maximize return on any technology investment, whether it is reducing time-to-market or lowering the cost to build higher quality goods. Kanbay's industry veterans understand how to transform traditional "mass manufacturing" into one-to-one manufacturing vis-à-vis the Internet. Our solutions have revolutionized clients'current methods as well as key processes involving customers and trading partners.The result: Kanbay has empowered clients in this fast-changing industry to overcome globalization risks and realize the potential of new emerging markets.
Find out more about Kanbay's Consumer & Industrial Products by visiting our Industry Leadership page.
On February 8th, 2007, Capgemini acquired Kanbay, enhancing our domain knowledge and industry expertise in Consumer & Industrial Products, where both companies are already leaders.
